Returns & Exchanges
This section provides access to our domestic and international return portal links where you can initiate your return. Additionally found in this section is information on all things related Clare V. returns and exchanges!
Start an Online Return
Returning to a Clare V. Store. For United States customers, start your online return here. For International (outside of the United States) customers, start your return here.
Return Policy
Clare V. Return Policy. Return Shipping Fees. From there:You will receive instructions & a pre-paid shipping label via email. A $12 return shipping fee will be deducted from your total refund to original form of payment. Returns for store credit are
Gift Returns
U.S. Customers: Gifts are eligible for store credit, if returned within 30 days of purchase. Gift returns can be initiated online or returned at our stores. Please include the order packing slip with all gifts for ease of return processing. There is
Exchange Policy
Clare V. Exchanges.
When Can I Expect my Refund?
It typically takes 3 to 5 business days for refunds to be processed once received at our warehouse, but please allow some extra time for the funds to reflect in your account due to bank processing times. If your order was purchased partly with a gift
Incorrect or Defective Items Received
Replacement Policy. If you're looking for information on Clare V. warranty repairs, please visit this page.
Order Cancellations
You may request to cancel your order by emailing [email protected] with your order number. We cannot guarantee cancellation but will do our best to assist!Please note: if an order has already been processed, any cancellation or adjustment requests wil