Clare V. Help Center logo
Clare V. Help Center logo

All articles

Returns & Exchanges

This section provides access to our domestic and international return portal links where you can initiate your return. Additionally found in this section is information on all things related Clare V. returns and exchanges!

Start an Online Return

For United States customers: to initiate your Online Return please click here. You can start a Gift Return here too!  Just scroll to the option at the bottom.  (Don't worry, they'll never know...). For International (outside of the United States) cus

Return Policy

Clare V. Return Policy. Return Shipping Fees. Returning Online Orders to a Clare V. Store. Returning Clare V. Store or Phone Orders. 2. Print the shipping label. 3. Drop off your return at any UPS drop off location. 4. We will notify you via email on

Exchange Policy

Clare V. Exchanges.

Gift Returns

U.S. Customers: Gifts are eligible for store credit, if returned within 30 days of purchase. Gift returns can be initiated online or at our stores. Please include the order packing slip with all gifts for ease of return processing.International Custo

When Can I Expect my Refund?

It typically takes 3 to 5 business days for refunds to be processed once received at our warehouse, but please allow some extra time for the funds to reflect in your account due to bank processing times. If you have any further questions or concerns

Order Cancellations

You may request to cancel your order by emailing [email protected] with your order number.Please note: if an order has already been processed, any cancellation or adjustment requests will follow our standard return policy & procedure.During times of hi

Incorrect or Defective Items Received

Replacement Policy. If you're looking for information on Clare V. warranty repairs, please visit this page.