Holiday Return PolicyUpdated 2 hours ago
Clare V. Holiday Return Policy
- Items purchased beginning on November 24th, 2025, will be eligible for return until January 15th, 2026. Please note the holiday return window start date when purchasing & gifting!
- Please include the order packing slip with all gifts for ease of return processing. Gift returns are refunded to store credit. We are not able to offer gift returns for international customers at this time.
- To be eligible for a return, proof of purchase is required. Items must be in 100% unworn condition, showing no signs of distress or wear, and in their original packaging. Clare V. has the right to refuse returns that do not meet these requirements.
- Sale items (marked Final Sale), personalized items, beauty items, and fragrance items are final sale.
- Items may be returned by mail or to a Clare V. store.
- Returns may take up to 3-5 business days to process starting from the date our warehouse receives the return.
- If your order was purchased partly with a Clare V. gift card, the refund will go back on the same gift card before any other payment methods are refunded. We apologize that this cannot be reversed.
- For orders purchased with cash or a credit card gift card, refunds are issued to a Clare V. gift card.
Return Shipping Fees
- For U.S. customers, a $10 return shipping fee will be deducted from your total refund. Returns for store credit or returned in store are free.
- For International customers, return shipping fees vary based on your location and are deducted from your refund. At this time, we cannot offer store credit for international customers.
- International orders may be subject to VAT, import taxes, or other fees which your local customs authority deems appropriate. These VAT, import taxes, and other fees that are paid to your local carrier or government are not collected by Clare V. and thus cannot be refunded in full.
From there:
You will receive instructions & a pre-paid shipping label via email. A $10 return shipping fee will be deducted from your total refund to original form of payment for mail-in orders. Gift returns, returns for store credit, and in-store returns are free.
- Print the shipping label.
- Drop off your return at any UPS drop off location.
- We will notify you via email once your return has been received and processed, which can take up to 3-5 days from delivery.