We proudly offer a guarantee that purchases from Clare V. meet our high standard of quality. This guarantee is a two-year warranty for repairs of our leather goods for anything that may be the result of a manufacturing defect, and a one-year warranty

We proudly offer a guarantee that purchases from Clare V. meet our high standard of quality.This guarantee is a two-year warranty for repairs of our leather goods for anything that may be the result of a manufacturing defect, and a one-year warranty for Clare V. jewelry. &#xA0;Cosmetic issues are not covered under our repair policy, and normal wear and tear is to be expected.Clothing,&#xA0;Sample Sale purchases, Le Resale purchases, and retailer-exclusive or other resale site purchases are not covered under our warranty. &#xA0;Purchases of Clare V. items from other retailers are referred to the retailer of purchase for assistance. &#xA0;International orders are not repairable with Clare V., but we will assist with a comparable solution if within warranty.Third party purchases abide by the manufacturer&apos;s guarantee, if applicable.&#xA0;Proof of purchase is required for all items under warranty.Eligible Clare V. products can be reviewed for repair&#xA0;in-store&#xA0;or&#xA0;<a href="https://www.clarev.com/pages/repair-form">online</a>.&#xA0;<ul><li>To initiate your repair inquiry online please fill out <a class="fr-strong" href="https://www.clarev.com/pages/repair-form">this form</a>.&#xA0;Our team will review the issue and get back to you asap!</li><li>To initiate your repair inquiry with one of <a href="https://www.clarev.com/pages/locations">our stores</a>, please bring your item to our store so the team can review and let you know how best we can help.&#xA0;</li></ul>

Repair Policy

We are so proud of our products and have designed them to bring you joy!  We are unable to alter our items or produce custom items. If you find you'd like a specific alteration to one of our products, we suggest taking it to a trusted shoemaker or ta

<span id="isPasted" style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">We are so proud of our products and have designed them to bring you joy! &#xA0;We are unable to alter our items or produce custom items. If you find you&apos;d like a specific alteration to one of our products, we suggest taking it to a trusted shoemaker or tailor to have it adjusted to your liking. &#xA0;Please note that any items that have been altered will not longer be under warranty. &#xA0;

Custom Requests & Alterations

Eligible Clare V. products can be reviewed for repair in-store or online.

Eligible Clare V. products can be reviewed for repair&#xA0;<a href="https://www.clarev.com/pages/locations">in-store</a>&#xA0;or&#xA0;<a href="https://www.clarev.com/pages/repair-form">online.</a><ul><li style="color: rgb(0, 0, 0);">To initiate your repair inquiry review online please fill out <a class="fr-strong" href="https://www.clarev.com/pages/repair-form">this form</a>.<ul style="color: initial;"><li style="color: rgb(0, 0, 0);">Our customer service team will review the issue and let you know how we can best help!</li><li style="color: rgb(0, 0, 0);">All repair inquiries require proof of purchase or a Clare V. order number.</li><li style="color: rgb(0, 0, 0);">Repairs can take up to two weeks to facilitate and ship back. We&apos;ll send tracking information as soon as it&apos;s shipped back to you.&#xA0;</li></ul></li><li style="color: rgb(0, 0, 0);">To initiate your repair inquiry with one of <a href="https://www.clarev.com/pages/locations">our stores</a>, please bring your item to our store so the team can review and let you know how we can best help!</li></ul>

Start a Repair

We love a good chat.  We'll be available during our business hours!

Email is the best way to reach us.  We look forward to hearing from you!

You can also text us!
We're available Monday-Friday 9am-6pm PST.

Clothing

Collaborations

What's New

Handbags

All Accessories

Clare V. Help Center

This section contains the Clare V. repair form and details on the repair policy for Clare V. handbags and jewelry.