Repair PolicyUpdated 11 days ago

We proudly offer a guarantee that purchases from Clare V. meet our high standard of quality.

This guarantee is a two-year warranty for repairs of our leather goods for anything that may be the result of a manufacturing defect, and a one-year warranty for Clare V. jewelry.  Cosmetic issues are not covered under our repair policy, and normal wear and tear is to be expected.

Clothing, Sample Sale purchases, Le Resale purchases, and retailer-exclusive or other resale site purchases are not covered under our warranty.  Purchases of Clare V. items from other retailers are referred to the retailer of purchase for assistance.  International orders are not repairable with Clare V., but we will assist with a comparable solution if within warranty.

Third party purchases abide by the manufacturer's guarantee, if applicable. 

Proof of purchase is required for all items under warranty.

Eligible Clare V. products can be reviewed for repair in-store or online. 

• To initiate your repair inquiry online please fill out this form. Our team will review the issue and get back to you asap!
• To initiate your repair inquiry with one of our stores, please bring your item to our store so the team can review and let you know how best we can help.