Lost or Stolen PackagesUpdated 3 months ago

Please note, couriers may mark packages “Delivered” before they are dropped off. Please allow 24 hours before contacting our customer service team regarding any lost or stolen packages. This applies to both domestic and international packages.  If you have still not received your order after this time, please reach out to [email protected] within 7 days of the order being marked as Delivered and we'll do our best to help!

If the order has been marked as Delivered for more than 7 days, we recommend reaching out directly to the courier for assistance.